Returns can be difficult and frustrating. So let’s make this one easy for you!
Please send all returns to:
Boondux
Attn: Returns & Exchange Department
18523 Perkins Road
Prairieville, LA 70769
Unworn and Unwashed Merchandise:
• Items may be returned up to 60 days from the date of purchase.
• Refunds must be issued back to the original credit card used at purchase.
• The refund amount will be the price purchased at checkout, less the applied discount amount and shipping/handling charges.
Sale Items:
• Items may be returned up to 30 days from the date of purchase.
• Sales listed as FINAL CLOSEOUT may not be returned.
• Refunds must be issued back to the original credit card used at purchase.
• The refund amount will be the price purchased at checkout, less the applied discount amount and shipping/handling charges.
Decals:
• Items may not be returned or exchanged.
Duck calls:
• If returned will require a $5 restocking fee.
Defective Clothing (Not a result of washing):
• Items may be returned on a case-by-case basis.
• The fastest way to determine if your defect will be accepted is to snap a picture of the defective area and email us at returns@boondux.com. Please reference your order number in the email. Our most common problem is shrinkage. Please follow the care label on your Boondux clothing at every wash. We spend a great deal of effort to find best wash practices for your Boondux clothing, to keep it looking as great as day one!
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Deciding to try one of our other fantastic products? Great! We have lots of those.
Please send all Exchanges to::
Boondux
Attn: Returns & Exchange Department
18523 Perkins Road
Prairieville, LA 70769
I NEED MY EXCHANGE FAST! HURRY!:
• No problem, simply go to www.boondux.com and place a new order for the items you wish to receive in exchange.
• Please reference the new order number on the Returns Form for the items sent back as proof of purchase.
• Email us at returns@boondux.com.
Regular Returns by Mail:
* Please allow up to 15 days for us to receive and process your order.
* We suggest that you select Insurance and get tracking on your return package as we cannot Exchange or Refund items we do not receive.
Thanks for choosing Boondux!
- Boondux Customer Service Team